Richard and the folks at Sophia Electric,

I just wanted to drop you a note on how pleased I am with the Sophia Electric mesh plate 2A3s. Not only do they sound fantastic but, Sophia Electric's level of customer service is to be commended. When one of the tubes in the first pair I received went bad, you promptly sent a replacement pair from new stock - no hassles, no fuss. All I can say is that it is a pleasure doing business with people that stand behind the products they sell and care about their customers. I definitely rate Sophia Electric at the top of my list for buying high-end audio tubes.

Thank you very much,

Robert Gillespie
Albuquerque, New Mexico